Last updated: March 22, 2026
Sam Tours lb Apps operates the mobile application Sam Tours. This service is provided by Sam Tours lb Apps at no cost and is intended for use as is.
Your privacy is extremely important to us. Please read this privacy policy carefully to understand how we collect, use, protect, and handle your Personally Identifiable Information.
We collect the following types of information depending on how you use the app:
We collect anonymous analytics to improve the app experience:
The following data is stored only on your device and is not sent to our servers:
| Data | Purpose |
|---|---|
| Phone Number | Account verification, login, and customer identification |
| Device ID (FCM Token) | Deliver push notifications about offers, visas, and updates |
| SIM Country & Carrier | Understand user demographics and tailor regional content |
| Usage Analytics | Improve app features, fix issues, and understand user interests |
| Search Queries | Improve search results and identify popular destinations |
| Notification Clicks | Measure notification effectiveness and improve content |
| Last Active Time | Track active users for service improvement (logged-in users only) |
We use the following third-party services to operate the app. Each has its own privacy policy:
| Service | Purpose | Data Shared |
|---|---|---|
| Firebase (Google) | Push notifications, analytics, cloud database | Device ID, events, phone (for notifications) |
| Google Play Services | App distribution, updates, advertising ID | Advertising ID, standard Google Play data |
| WhatsApp Business API | OTP code delivery | Phone number, verification code |
| Permission | Why We Need It |
|---|---|
| Internet | Required to load offers, visas, notifications, and chat features |
| Notifications | To send you push notifications about new offers and updates (you can mute anytime) |
| Storage | To cache images and files for offline use |
| Data | How Long We Keep It |
|---|---|
| Phone Number | Until you uninstall the app or request deletion |
| Analytics Events | Retained on our servers for service improvement |
| OTP Codes | 5 minutes (auto-deleted) |
| Cached Content | On-device only, cleared when you clear app data |
| Notification History | Managed by your device's notification system |
The app may contain links to external websites and apps including WhatsApp, Facebook, Instagram, and other travel-related services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we have collected data from a child under 13, please contact us immediately.
The app itself does not use cookies. However, third-party services integrated into the app (such as Firebase and Google Play Services) may use cookies or similar tracking technologies to collect information and improve their services. You may configure your device to refuse cookies, though some features may not function properly.
We may update this Privacy Policy from time to time. Changes are effective immediately after being posted on this page. We will update the "Last updated" date at the top. By continuing to use the app after changes become effective, you agree to the revised policy.
If you do not agree with this Privacy Policy, please stop using Sam Tours.
If you have any questions about this Privacy Policy or wish to request data deletion, please contact us: